Terms of Service — Next Geekers

1. Agreement

By subscribing to a Next Geekers internet service or using our website, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Service provision

We agree to provide you with the internet service described in the plan you select (speed, bandwidth, and support level) at the advertised price, subject to network availability and fair-use policies. Service is delivered on a best-effort basis with a 99.9% uptime target; speed may vary with network conditions, device capability, and website capacity.

3. Fair use

Our residential plans are intended for normal household use. You agree not to:

Resell, redistribute, or share the connection with unapproved users or premises.
Use the service for unlawful activities, or to violate the laws of Nepal.
Interfere with our network or other customers' service.
Excessively consume bandwidth in ways that degrade service for other customers.

4. Billing and payments

Plans are billed monthly (or quarterly/yearly where offered) at the rates shown on our plans page. Installation and the router/ONU are free on all residential plans. Late payments may result in service suspension; outstanding balances remain due upon termination.

5. Cancellation

You may cancel your service by notifying our support team. Equipment provided by us remains our property and must be returned on cancellation if requested. Refunds are handled in accordance with the plan you chose.

6. Limitation of liability

To the fullest extent permitted by law, Next Geekers is not liable for indirect or consequential losses arising from service interruption, data loss, or use of the connection. Our liability is limited to the amount you paid in the billing period in which the issue occurred.

7. Changes to these terms

We may update these terms from time to time. The latest version is always available on this page, and we will make reasonable efforts to notify customers of material changes.

8. Contact

Questions about these terms can be sent to care@nextgeekers.com.np or by calling 9851222405.